System Updates

Applications

Starting in March 2020, operating system updates will be applied using automated tools. During these periods once a month, there will be a single, brief restart of the application server running your product(s) for 5 minutes between the hours of 12am and 4am Central Time each month on the following schedule:

Databases

Maintenance tasks include applying the latest database security updates, operating system updates and general maintenance tasks. Maintenance windows for databse servers will run on a quarterly basis on the following dates from 6:00am to 2:00pm Central Time, and will impact all applications as noted below.

**Please note that non-production and prodution maintenance is separate by a two week period of time.