The Univsersity of Arizona

CERNER

CERNER is the electronic health records (EHR) system used by Banner University Medical Center (BUMC).

TRAINING & ACCESS

Research staff must receive training to obtain access.  Please contact Ashwini Roy-Chaudhury at (520) 626-2527 or aroychaudhury@email.arizona.edu with questions reqrding Cerner access or training.

CLICK Clinical Trial Management System (CTMS) STUDY SET-UP (non-cancer studies only)

Only studies using Banner services and/or EHR need to be entered into CLICK. Studies that use only the BUMC Investigational Pharmacy do not have to be entered, as the research pharmacy billing remains outside of the Cerner billing module.

UAHS Research Administration will build the basic shell in CLICK and will upload the study protocol and final Coverage Analysis (CA) document.  Once the clinical study agreement has been fully executed, UAHS Research Administration will send an email to the PI & study team with a .PDF of the fully executed agreement/budget and approved CA. Banner Research Finance will be copied on this email, and this will be their prompt to finalize the study calendar using the approved CA.

Please log into CLICK to ensure that all of your current studies are entered. Study subjects who have BUMC MRNs must be linked to the appropriate study by a member of your research team. If your subject does not have an MRN, contact BHRIFinance@bannerhealth.com.

If you find that your study has not been set up in CLICK, please contact UAHS Research Administration at crc@email.arizona.edu or Banner Research Finance at BHRIFinance@bannerhealth.com. Please be sure to reference the approval email you have received from UAHS Research Administration.

CREATING A NEW MRN

Contact BHRIFinance@bannerhealth.com to have a BUMC MRN created for your research subjects who do not have a BUMC medical record.

The information needed to create an MRN is: the subject’s name, SSN, date of birth, and sex. All information provided must be legal and valid, and photo identification may be requested at check-in to the procedure. We recommend that the subject’s phone number be included in the record in case of appointment changes or reminders, but if the subject does not want to provide his or her contact information, you may want to consider providing your work phone number so that you are made aware of changes and can contact the subject accordingly.

CERNER ACCESS FOR STUDY MONITORS

Does your study monitor need access to Cerner? If so, please complete a CARS Form for Research and a Service Now request. NOTE: Service Now has replaced Healthlinks.

  • CARS Form: fax or email the completed and signed form to the number or address listed at the top of the form.

    • Please be sure to have your supervisor complete the signature line at the bottom of the form.

  • Service Now request: Complete and submit your request here.

    • In order to avoid delays in completing your request, please use the exact language in your Service Now request as shown in the instructions here.

If a monitor already has access to Cerner, then a Service Now request must be submitted with the patient list attached.

If you have any additional questions, please call the BUMC Help Desk phone number: (520) 694-4357 (also located at the top of the CARS form).

ADDITIONAL CERNER RESOURCES

Banner Cerner Help: Contact the Banner IT service desk at (520) 694-HELP (4357; Tucson) or (602) 747-4444 (Phoenix). Select Option 6 for assistance with Multi-Factor Authentication.

Cerner User Access or Training: Contact Ashwini Roy-Chaudhury (520) 626-2527 or aroychaudhury@email.arizona.edu 

Cerner Charge Validation: Contact BHRI Finance at BHRIFinance@bannerhealth.com or call Yury Sukhodolsky at (602) 839-7282.